Refund Policy

Request for Refund shall be accepted only if the product is damaged / Defective / Received wrong product has been shipped. We will initiate your refund within 7 business days of receiving the refund request and authorization of the refund.

For Rejected / RTO (Return to Origin) orders, a Refund will be initiated after ONLY we receive it back asper our return policy.

If the problem is from Our (Raj Aquarium) side the 4% transaction charges will not be deducted and you will get the Full Amount.

If you are refunded multiple times, we have the right to take/stop such payments. For Example, you received a refund via original payment of mode and also in your wallet. We will debit your wallet amount. If you used the wallet amount your order will not be shipped. If your order was shipped using a wallet amount, we will ask you to pay the difference. In any kind of worst case, we will adjust such an amount from you.

Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the actual account credit timing depends on multiple external agencies such as banks, and payment gateways.